Refund Policy
Last updated: September 5, 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your Sold Pro subscription, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and follow the instructions, or contact our support team and we'll help you. Paddle's Refund Policy applies to refund handling.
Cancelling your subscription
You can cancel your Pro subscription at any time from your Account page. Cancelling stops future renewals — you keep Pro access until the end of the period you've already paid for. Cancelling is separate from a refund; if you also want your money back within the 30-day window, request a refund as described above.